1. Company Identification

The website thnest.ro is managed by THE NEST GROUP S.R.L.

• Registered Office: Bucharest, Sector 2, Bd. Pache Protopopescu, No. 43, Floor 7, Ap. 26.
• Showroom: Soseaua Pipera 46 H, Bucharest, Sector 2, 014254.
• VAT ID RO50862770 | Trade Reg. No: J2024040038007
• Contact: 40 743 494 758 | Sales@thnest.ro

2. Partner Status and Warranties

Our company acts as an authorized reseller and partner for multiple international brands.

Warranty Policy (Variable):

Since we sell products from different manufacturers, commercial warranty terms and conditions vary by brand.

• Customer Responsibility: It is the customer's responsibility to check or request information regarding the specific warranty of the purchased brand (duration, coverage, service). This information can be found in the product manual or obtained by contacting our support team prior to purchase.
• Legal Warranty: Regardless of the brand's policy, individual consumers benefit from the 2-year Legal Guarantee of Conformity, according to Romanian legislation.

3. Crafted Products

For handmade ("Crafted") or made-to-order products, the customer accepts that there may be slight differences in shade, texture, or dimensions compared to the presentation images. These are not defects but specific features of the product.

4. Limitation of Liability

THE NEST GROUP S.R.L. is not liable for damages caused by delivery delays due to external causes (weather, third-party logistics).